Dale Carnegie Training®
India - A Profile
CONTENTS
- Dale Carnegie Training The Organization.
- Dale Carnegie Training Our Belief
- Dale Carnegie Training Philosophy.
- Dale Carnegie Training - Our Approach.
- Dale Carnegie The Process.
- Dale Carnegie - Training Methodology.
- Dale Carnegie Performance Areas
We Impact.
- Dale Carnegie Some Organizations
We Have Partnered With.
- DALE CARNEGIE
TRAINING ® THE ORGANIZATION
- Founded in 1912, Dale Carnegie Training® has
evolved from one man's belief in the power of self-improvement
to a performance-based training company with offices
worldwide. It focuses on giving people in business
the opportunity to sharpen their skills and improve
their performance to build positive, steady, profitable
results.
- Headquartered in Hauppauge, New York,
Dale Carnegie Training® is represented in all
50 of the United States and over 65 countries. DCT
is dedicated to serving the business community worldwide.
- Dale Carnegie Training emphasizes
practical principles and processes by designing programs
that offer people the knowledge, skills and practices
they need to add value to the business. Connecting
proven solutions with real-world challenges, Dale
Carnegie Training® is recognized internationally
as the leader in bringing out the best in people.
- More than 2,700 instructors present
Dale Carnegie Training® programs in more than
25 languages.
- Approximately 6 million people have
completed Dale Carnegie Training.
- In partnership with Motorola University,
the training division of Motorola, Inc., Dale Carnegie
Training® launched one of the largest ongoing
customer satisfaction studies in the history of the
adult training industry. According to these surveys,
the level of customer satisfaction generated by Dale
Carnegie Training® instructors worldwide is 96
percent. Each year, we consistently receive outstanding
results.
- Dale Carnegie
Training® has partnered with Microsoft Corporation
and their Office 2000 Power Point software package
to enable you to bring your presentations to the next
level. We have integrated our time tested presentation
tips with Power Point's AutoContent Wizard resulting
in more powerful presentations for you.
No
matter how sophisticated your technology
No matter how efficient your process area
No matter how unique your design
Sooner or later your
competition will duplicate your accomplishment.
The only sustainable competitive
advantage that cannot be duplicated is the quality,
drive, enthusiasm and leadership ability of your people.
Recognition of this fact is the defining premise behind
Dale Carnegie Training ®.
We believe that every organization is
a collection of individuals who have come together to
pursue a common object. Therefore the success of any
organization depends on the success of the individuals
in it.
We believe that growth comes from inspiring
change not only in the minds
of people but also in the hearts of people.
- DALE CARNEGIE TRAINING ®
OUR PHILOSOPHY
Research has proved that effective adult
learning happens best when the optimal environment is
created, as:
- Adults want some control
over the learning experience. They are self directed
and capable of making decisions.
- Adults bring a wealth of knowledge
and experience. They learn more effectively through
guided discussions and problem solving than through
lectures.
- Adults learn best when they have
a need to learn. They want practical advice and experience
that they can apply to solve problems outside the
class room
- Adults have different styles. Presenting
ideas in a variety of different ways and interaction
with others is important to adult learning.
- DALE CARNEGIE TRAINING ®
- OUR APPROACH
Our approach threads a proprietary process
through every skills-development intervention that brings
out the leader in each employee. We create leaders
in your organization in all functions and levels. We
power your people to move far beyond their comfort zones
as they reach for stretch goals.
Our proven Corporate Solutions Process
allows us to create a customized solution that achieves
the specific performance goals set by you and your organization.
This three-phase, twelve-step process
is illustrated here
Corporate Solutions
Approach
- DALE CARNEGIE TRAINING ® -
THE PROCESS
At the core of the Dale Carnegie
Training ® Process is a five-phased approach that
coaches employees through a success achievement cycle.
Attitude
Change

Top performers posses the right attitude
and skills. We continuously motivate individuals to
strive to surpass their goals. We spur individuals to
envision what they can become thus creating a positive,
enthusiastic attitude.
Knowledge
We provide individuals with information,
tools & strategies for
success. The Dale Carnegie Training ® principles
& Drivers
of Success lay a strong foundation for development.
Practice
We immerse individuals in the real-world
challenges. Participants stretch their comfort zones
to include results-producing skills, activities, and
tasks. We encourage and teach individuals to apply their
newly acquired skills in real-world situation.
Development
We observe and adapt to the way individuals
change and improve. Then we teach them to pull it all
together to deliver breakthrough performance.
Exceptional Results
Individuals stretch beyond their comfort
zone allowing for an increased level of capability.
They learn to break ineffective habits, build confidence,
create positive results, pursue intelligent risk taking
and much more. Their newly acquired skills will make
a significant impact in their working environment, maximizing
their contribution to their organization.
APPLICABILITY
This approach gives the desired results at
every level of organizational hierarchy.
- DALE CARNEGIE TRAINING ®
TRAINING METHODOLOGY
Through his landmark work, Dale Carnegie
created generations of successful business people by
teaching them how to lead with confidence, sell themselves
and their ideas, communicate persuasively, generate
enthusiasm and influence others to their points of view.
Participation -
- Learn by doing
- Focus on skills, not knowledge. Knowledge
is the ticket of admission. It is what we do with
the knowledge that makes us successful.
Permanent -
- The Dale Carnegie Course is taught
over several weeks (time- phased learning)
- Time- phased learning helps
turn new skills into skills for life.
Practical -
- Real world applications
- The skills can be applied immediately
- The skills learned have been tested
and they work
Positive -
- A positive environment affects learning
- Adults learn quicker
- More likely to position themselves
for breakthroughs
- Experience longer lasting results
- We believe people are made up primarily
of strengths
- Briefly discuss the purpose and benefits
of connecting
Push the Comfort zone -
- Opportunities lie outside our comfort
zone
- We help participants get out of
their comfort zone, helping them to take advantage
of new opportunities
- DALE
CARNEGIE TRAINING ® -
SOME PERFORMANCE AREAS WE IMPACT
- Human Relations & Effective
Communications
- Leadership/Management
- Sales
- Professional Development
- Customer Service
- Teams
- Presentations
HUMAN RELATIONS & EFFECTIVE
COMMUNICATIONS
- Dale Carnegie Course(r)
- Achieving Success through Human Relations
Skills
- Dale Carnegie Seminar in Effective
Communications and Human Relations
- Dealing Effectively with Relations
& Relationships in a Family-Owned Business
- How to Say What You Mean to Get the
Results you want
- Leading an Intentional Life
LEADERSHIP/MANAGEMENT
Management -
- Leadership Training for Managers
- Successfully Managing People in Projects
- Communication Skills for Managers
- How to Instill a Sense of Urgency
in your Organization
- How to Replace Conflict with Cooperation
- How to Run Meetings that Actually
Accomplish Something
- How to Turn Difficult Employees into
Productive Contributors
Coaching -
- How to Coach Employees to
Maximum Achievement
- How to Coach Employees to Peak Performance
Leadership -
- Developing the Confidence to Lead
- Developing the Leader in You
- How to Use Influence as a Leadership
Tool
- Confident, Assertive, in Charge:
Developing the Attitudes of Leadership
- Step Up to Leadership
Supervision -
- Leadership Fundamentals for New Supervisors
- Successfully Leading People: A Cram
Course for New Supervisors
Executive
-
- How to Project a Professional Image
- Creating an Executive Image that
Wins Friends & Influences People
- Executive Development
- Executive Coaching
- Executive Image
SALES
Sales Managers -
- Fundamentals of Sales Leadership
for the New Sales Manager
- How to Inspire, Motivate, and Lead
Sales Professionals
Sales People -
- Sales Advantage
- How to Cold Call and Build New Customers
- How to Deliver Sales Presentations
that Win the Business
- Making Sales: How to Jump Start
your Selling Career
PROFESSIONAL DEVELOPMENT
-
- Creating a Positive Work Environment
and Enthusiastic People
- How to Remember Just About Anything
- How to Replace Workplace Negativity
with Enthusiasm
- How to Take Charge of Your Future
with a Confident, Assertive Attitude
- Power in Diversity
- Professional Development Series
- How to Conquer Workplace Stress
- How to Make & Sustain a Great
First Impression
- How to Stop Wasting Time, Stay Focused,
and Get Results
- Writing for Results
CUSTOMER SERVICE -
- World Class Customer Service
- How to Use Customer Service
to Turn Transactions into Relationships
TEAMS -
- Developing High Performance Teams
- Leading High Performance Teams
- Measurable Results through Teamwork
- Employee Development
- How to Replace Conflict with Cooperation
- Creating a Positive Work Environment
and Enthusiastic People
PRESENTATIONS -
- High Impact Presentations
- Presentations-Executive Coaching
- Public Speaking Mastery
- Successful Public Speaking
- DALE CARNEGIE TRAINING
® SOME ORGANIZATIONS WE ARE PARTNERING
WITH
INTERNATIONAL CLIENTS -
3M
ADP Brokerage Information Service Group
ADP Claims Solutions Group
ADP Investor Communications Services
Airbus
American Express
Amtrak
Bank of America
BMW of North America, Inc.
Boeing
Bose
Charles Schwab & Co.
Compaq
Daimler Chrysler
Deutsche Financial
Dun & Bradstreet
Eastman Kodak
General Motors
Hewlett Packard
Home Depot
IBM
International Paper
Liz Clairborne
|
Lucent
Technologies
Mercedes Benz
Merrill Lynch
Metlife
Oracle
PSINet
RadioShack
Saks Fifth Avenue
Sallie Mae
Smith Kline Beecham
State Farm Insurance
Stop & Shop
Stroehmann Bakeries
Subaru
Sun Micro Systems
Target
Tel-drug
Time Warner Cable
Toyota
Turner Broadcasting
Unilver
UPS
Verizon
Wal-Mart
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PARTIAL LIST OF CLIENTS IN INDIA
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Alfa Laval India Jindal
Steel
American Express
Aventis Pharma
Aviva India
Bajaj Auto
Bharti Cellular
Birla sunlife
Castrol India
Crompton Greaves
Computer Associates
Dabur India
DHL Worldwide Express
D Link India
E Funds
FICCI
German Remedies
Godrej Upstream
Gujarat Ambuja Cement
Gujarat Gas
HDFC Chubb
Henkel Loctite India
HDFC Standard Life
ICI India
ICICI Bank
India Foils
Indian Express
ING Vysya Life
Ispat Industries
|
Kotak
Mahindra
KPMG
L & T Infotech
L'Oreal India
Mahindra & Mahindra
Mech India Engineers
Menlow Worldwide
NELCO
NTPC
Oracle India
Patni Computer Systems
Prudential ICICI AMC
Red Hat India
Reliance Industries
Rolta India
Sandvik Asia
Saurashtra Cement
Siemens
Sona Koyo Steering
Standard Chartered Bank
State Bank of India
Sterlite Indistries
Tata Consultancy Services
Tata Telecom
Titan Industries
WIPRO
Zandu Pharma |
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