Identify win-win opportunities to provide more products and services.
Sell without feeling pushy.
Apply a cross and up selling process to make decisions easy for customers.
Identify the critical outcomes of leading with accountability.
Determine actions you can take to improve your life in areas such as career, finance, health, family, social life, personal, community, and spirituality.
Commit to the actions that will reduce stress and help you
Compelling Sales Presentations
Duration : 3 hours
Learning Objective:
Leverage customer research and analysis to create targeted sales presentations.
Ask thought-provoking questions and practice sincere listening to understand the customer’s needs.
Build rapport, trust, and believability with customers.
Use vocal skills and body language to transfer the message in a compelling way.
Apply techniques to create a buying atmosphere and call to action
How to Cold Call and Build New Customers
Duration : 3 hours
Learning Objective:
Use effective power phrases to gain appointments.
Be poised and confident when cold calling.
Use language that gets prospects excited.
Appeal to buyers’ needs, wants, and interests.
Maintain a positive attitude toward cold calling.
Make sure you have the six “must knows” before you pick up the phone.
Use three methods to get past gatekeepers.
Leave voice mail messages that create callbacks.
Leverage nine principles to strengthen relationships.
Use prospecting tools for new business development.
Use Daily Activity Sheets and Opportunity Charts to increase your effectiveness.
Appeal to Buyer Motives to Close More Sales
Duration : 1 hours
Learning Objective:
Evaluate buyer perspectives to move the sale forward.
Engage the prospect’s emotions in the buying process.
Leverage best practices for advancing the sale, gaining commitment, and closing.
Find ways to ask for the sale with confidence.
Communicate Effectively
Duration : 2 hours
Learning Objective:
Identify ways to establish rapport and build positive relationships.
Discover ways to become a better listener.
Explore ways to honour diversity.
Learn to adapt your message for your audience.
The Art of Storytelling
Duration : 2 hours
Learning Objective:
Define your audience and their needs, goals, and wants.
Plan an opening, message delivery, and closing that have impact.
Use the secret to storytelling: The Magic Formula.
Identify best practices for presentations.
How To Present Online
Duration : 1 hours
Learning Objective:
Learning Objective:
Establish trust, credibility, and respect with an online audience.
Identify differences between online and face-to-face presentations.
Engage the online audience with strong visuals and maximum interactivity.
Use technology to open, close, and deliver a strong message with impact.
Goal Setting and Accountability
Duration : 2 hours
Learning Objective:
Communicate the importance of individual, team, and development goals to achieve strategic objectives.
Create a culture of performance to deliver excellence.
Build employee engagement to ensure positive outcomes.
Hold individuals and teams accountable to realize results.
Time Management: Organize and Prioritize to Increase Your Productivity
Duration : 1 hours
Learning Objective:
Leverage best practices for organizing your work, your schedule, and your life.
Follow an eight-step process to improve prioritizing your projects and tasks.
Use additional tips and digital tools that can help you achieve and sustain your time management goals.
Present with Impact
Duration : 1 hours
Learning Objective:
Recognize how structure, content and delivery together create impact.
Examine the importance of verbal and nonverbal cues to your message.
Use the correct opening and closing to match your message.
Leverage seven tips for delivering a message with greater impact.
Examine a variety of methods and tools to strengthen your message.
Dream Big, Focus Small: Achieve SMARTER Goals
Duration : 1 hours
Learning Objective:
Create SMARTER goals for personal and professional success.
Identify why dreaming big and focusing small can help you overcome any obstacle.
Explore 10 tips for achieving goals and improving your performance.
Virtual Meetings that Engage
Duration : 2 hours
Learning Objective:
Review the three components of an effective online meeting leadership strategy: pre-meeting planning, managing the meeting, and post-meeting follow-up.
Discover ways to build cooperation and positive results in meetings using activities.
Identify technical guidelines for online meeting effectiveness.
Disagree Agreeably
Duration : 1 hours
Learning Objective:
Identify personal hot buttons and your role in disagreements.
Give others the benefit of the doubt.
Refine your ability to cushion messages for greater acceptance.
Use evidence to eliminate doubt.
Use the six rules for disagreeing agreeably.
Apply a formula for contributing ideas and disagreeing in an agreeable way.
Identify personal hot buttons and your role in disagreements.
Give others the benefit of the doubt.
Refine your ability to cushion messages for greater acceptance.
Use evidence to eliminate doubt.
Use the six rules for disagreeing agreeably.
Apply a formula for contributing ideas and disagreeing in an agreeable way.
Present Complex Information
Duration : 1 hours
Learning Objective:
Use a proven structure to effectively present complex information.
Identify ways to simplify material to reach all listeners.
Leverage the power of analogies to explain complex information.
Use 20+ best practices to plan your next presentation.
Present to Persuade
Duration : 1 hours
Learning Objective:
Identify and use the steps in a proven structure for persuasion.
Apply the power of evidence and other presentation best practices.
Compel listeners to action by clarifying the benefits for them.
Use the planning worksheet to create a persuasive presentation.
Follow eight tips to build rapport and persuade.
Create Your Work-Life Breakthrough
Duration : 1 hours
Learning Objective:
Use a balance self-assessment to identify areas of balance and unbalance in your life.
Identify common stressors that upset work-life balance.
Apply stress reducing principles to your professional and personal life.
Use the Balance Wheel to measure the satisfaction you feel with the time and energy you devote to each area of your life.
Determine actions you can take to improve your life in areas such as career, finance, health, family, social life, personal, community, and spirituality.
Commit to the actions that will reduce stress and help you regain balance.
Trusted Advisor Bootcamp
Duration : 12 hours
Learning Objective:
Act as a true consultant to your business partners.
Develop a personal reputation that will lead to better results or additional business.
Shift from addressing tactical needs to developing a strategic business partnership.
Lead stakeholders and business partners to consider new approaches.