Leadership Essentials
Coaching for Improved Performance
Duration : 2 hours
Learning Objective:
- Create a virtual team environment based on relationships and camaraderie.
- Establish clear team expectations based on mutual trust and respect.
- Communicate effectively and use technology that fits the situation.
- Identify ways to foster an environment of virtual teamwork, group effort, and cooperation.
Delegation
Duration : 3 hours
Learning Objective:
- Demonstrate the steps of the delegation process.
- Delegate tasks and responsibilities to develop and train others.
- Plan and prepare for a delegation meeting.
- Communicate clear performance standards for follow-up and accountability.
- Understand the empowerment cycle.
Leading Virtual Teams
Duration : 6 hours
Learning Objective:
- Leverage customer research and analysis to create targeted sales presentations.
- Ask thought-provoking questions and practice sincere listening to understand the customer’s needs.
- Build rapport, trust, and believability with customers.
- Use vocal skills and body language to transfer the message in a compelling way.
- Apply techniques to create a buying atmosphere and call to action
Lead Change Effectively
Duration : 2 hours
Learning Objective:
- Avoid the most common change leadership mistakes.
- Recognize the elements of and apply a model for change engagement.
- Define the type of changes currently occurring in the organization.
- Identify ways to lead others and manage ourselves during organizational change.
Leading Strong Teams
Duration : 3 hours
Learning Objective:
- Establish continuous improvement by building on the characteristics of strong teams.
- Capitalize on individual strengths to take teams to higher levels of performance.
- Facilitate the interaction of diverse personalities on strong teams.
- Leverage competitive spirit to gain cooperation.
Self-Awareness: Leading with Emotional Intelligence
Duration : 2 hours
Learning Objective:
- Recognize the relationship between perspective and self-awareness
- Identify the positive impact of self-awareness on your ability to effectively lead
- Understand your personal leadership qualities
Adjust to Change
Duration : 2 hours
Learning Objective:
- Define the challenge of change.
- Commit to principles for adapting to change.
- Adapt personal work patterns and attitudes in response to change.
- Be a role model of change for others.
Build Trust, Credibility and Respect
Duration : 2 hours
Learning Objective:
- Discern the differences between trust, credibility and respect and how they interconnect.
- Cultivate a trust-based work environment using proven principles.
- Minimize trust-busters and restore broken trust.
- Appreciate how trust is cornerstone to employee engagement and retention.
Analyze Problems and Make Decisions/Problem Solving and Decision Making
Duration : 2 hours
Learning Objective:
- Use six proven tools and methods to solve challenging problems.
- Apply decision-making techniques to reach more sound decisions.
- Apply principles for controlling stress and worry that can get in the way of making good decisions and solving problems.
Step Up To Leadership
Duration : 6 hours
Learning Objective:
- Determine your leadership style and the impact of that style on your team.
- Value human potential and build relationships of mutual trust and respect.
- Delegate responsibility, authority and accountability.
- Create stretch goals for yourself and your team members.
- Bring out the leadership potential in others.
- Give difficult feedback without creating resentment.
- Resolve conflicts quickly before they affect the whole group.
- Create stretch goals for yourself and your team members.
- Bring out the leadership potential in others.
- Give difficult feedback without creating resentment.
- Resolve conflicts quickly before they affect the whole group.
A Manager's Guide to Sustainable Employee Engagement
Duration : 6 hours
Learning Objective:
- Define employee engagement and why it is critical to organization success.
- Identify skills that will enhance emotions leading to higher engagement levels.
- Apply strategies to improve discretionary effort.
- Adopt best practices to become a C.A.R.E.ing manager.
- Devise and share a plan to impact engagement in your organization.