Identify ways to establish rapport and build positive relationships.
Discover ways to become a better listener.
Explore ways to honor diversity.
Learn to adapt your message for your audience.
Communicate with Different Personality Styles
Duration : 1 hours
Learning Objective:
Identify your own personality style and how you react under pressure.
Modify your behaviors to be able to connect with people of different styles.
Influence attitudes and behaviors of others.
Overcoming Workplace Negativity with Enthusiasm
Duration : 3 hours
Learning Objective:
Assess their own attitudes in relation to the workplace around them.
Identify sources of negativity.
Use principles to gain cooperation from negative people.
Use a process to disagree agreeably.
Identify solutions for specific workplace negativity problems.
Managing Workplace Stress
Duration : 3 hours
Learning Objective:
Examine different types of stress and their impact.
Explore principles for handling stress more effectively.
Identify ways to convert common negative reactions into positive outlooks.
Develop strategies for managing stress with peers.
Focus your energies to be more productive.
Disagree Agreeably
Duration : 1 hours
Learning Objective:
Identify personal hot buttons and your role in disagreements.
Give others the benefit of the doubt.
Refine your ability to cushion messages for greater acceptance.
Use evidence to eliminate doubt.
Use the six rules for disagreeing agreeably.
Apply a formula for contributing ideas and disagreeing in an agreeable way.
Identify personal hot buttons and your role in disagreements.
Give others the benefit of the doubt.
Refine your ability to cushion messages for greater acceptance.
Use evidence to eliminate doubt.
Use the six rules for disagreeing agreeably.
Apply a formula for contributing ideas and disagreeing in an agreeable way.
Dream Big, Focus Small: Achieve SMARTER Goals
Duration : 1 hours
Learning Objective:
Create SMARTER goals for personal and professional success.
Identify why dreaming big and focusing small can help you overcome any obstacle.
Explore 10 tips for achieving goals and improving your performance.
Managing Up
Duration : 2 hours
Learning Objective:
Plan the way we communicate with managers and colleagues
Manage priorities and expectations
Effectively receive suggestions and feedback
Sell an idea up the organization
Connecting and Collaborating with Others
Duration : 1 hours
Learning Objective:
Apply principles for building trust and rapport in relationships
Identify opportunities to improve relationships and build collaboration between teams
Collaborate with others to create synergy
Remember Names to Build Better Professional Relationships
Duration : 1 hours
Learning Objective:
Identify four common reasons why we forget names.
Use several memory development techniques to help you remember names that are fun, inspire confidence, and help build better relationships.
Explore ways social media can help you remember names and important relationships.
Goal Setting and Accountability
Duration : 2 hours
Learning Objective:
Communicate the importance of individual, team, and development goals to achieve strategic objectives.
Create a culture of performance to deliver excellence.
Build employee engagement to ensure positive outcomes.
Hold individuals and teams accountable to realize results.
Time Management
Duration : 2 hours
Learning Objective:
Understand where your time is spent.
Make quick, effective decisions.
Manage corporate and technological communication with greater ease.
Turn an idea into a plan of action.
Align priorities to match your performance goals.
Get rid of bottlenecks that slow you down.
Organize your workspace for improved efficiency.
The Art of Storytelling
Duration : 2 hours
Learning Objective:
Define your audience and their needs, goals, and wants.
Plan an opening, message delivery, and closing that have impact.
Use the secret to storytelling: The Magic Formula.
Identify best practices for presentations.
Successful Public Speaking
Duration : 3 hours
Learning Objective:
Identify reasons for fears.
Apply tools to minimize fear and nervousness.
Explain and use preparation methods to build confidence.
Plan an opening, message delivery, and closing that have impact.
Use specific techniques to reduce anxiety and engage an audience.
How To Present Online
Duration : 1 hours
Learning Objective:
Establish trust, credibility, and respect with an online audience.
Identify differences between online and face-to-face presentations.
Engage the online audience with strong visuals and maximum interactivity.
Use technology to open, close, and deliver a strong message with impact.
Virtual Meetings that Engage
Duration : 2 hours
Learning Objective:
Review the three components of an effective online meeting leadership strategy: pre-meeting planning, managing the meeting, and post-meeting follow-up.
Discover ways to build cooperation and positive results in meetings using activities.
Identify technical guidelines for online meeting effectiveness.
Present Complex Information
Duration : 1 hours
Learning Objective:
Use a proven structure to effectively present complex information.
Identify ways to simplify material to reach all listeners.
Leverage the power of analogies to explain complex information.
Use 20+ best practices to plan your next presentation.
Present with Impact
Duration : 1 hours
Learning Objective:
Recognize how structure, content and delivery together create impact.
Examine the importance of verbal and nonverbal cues to your message.
Use the correct opening and closing to match your message.
Leverage seven tips for delivering a message with greater impact.
Examine a variety of methods and tools to strengthen your message.
Present to Persuade
Duration : 1 hours
Learning Objective:
Identify and use the steps in a proven structure for persuasion.
Apply the power of evidence and other presentation best practices.
Compel listeners to action by clarifying the benefits for them.
Use the planning worksheet to create a persuasive presentation.